A/R Staff Accountant

Description:

Summary


The A/R Staff Accountant owns the full accounts receivable cycle for both the
commercial and residential sides of Precision Garage Door Service, a
multi-branch garage door sales, installation and service company. The role
covers invoicing, cash application, collections and A/R reporting across all
branches.


Responsibilities


Commercial and residential receivables behave very differently. Commercial work
involves builders, general contractors and property managers on credit terms,
with job-based billing, retainage and lien deadlines. Residential work is
high-volume and fast-moving: technician-collected payments in the field, card
and financing transactions, and same-day invoicing. This person must be fluent
in both and keep each one clean without letting the other slip.


Commercial A/R
* Prepare and issue invoices for commercial jobs, including progress billings,
AIA-style pay applications, change orders and retainage.
* Set up new commercial accounts: credit applications, credit limits, payment
terms, tax exemption certificates and W-9s.
* Track preliminary notices, lien deadlines and lien waivers by state; escalate
at-risk balances before lien rights expire.
* Submit invoices through customer portals (builder, GC and property management
systems) and resolve rejections quickly.
* Reconcile job billing to contracts, purchase orders and completed work with
project managers and the commercial sales team.
* Run collections on commercial accounts: statements, calls, payment plans and
credit-hold recommendations.



Residential A/R
* Review and post daily residential invoices from the field service system, and
confirm every completed job is invoiced.
* Reconcile technician-collected payments (card, check, cash) and consumer
financing fundings to the bank and merchant statements each day.
* Follow up on unpaid residential balances, declined cards, returned checks and
open financing approvals.
* Process refunds, chargebacks and warranty or goodwill credits with proper
approval and documentation.
* Work with dispatch, customer service and branch managers to resolve billing
disputes at first contact.



Cash Application, Close and Reporting
* Apply all incoming payments (ACH, check, lockbox, card, financing) accurately
and on the day received; clear unapplied cash and credits.
* Prepare the weekly A/R aging by segment and branch, with collection notes and
a past-due action list.
* Own A/R month-end close: subledger-to-GL reconciliation, bad debt reserve
analysis, write-off recommendations, deferred revenue and customer deposit
reconciliations.
* Support sales tax accuracy on invoices across jurisdictions, and maintain
exemption records.
* Provide audit and lender support: aging detail, confirmations and
documentation requests.
* Document A/R procedures and recommend process and system improvements; help
train branch staff on billing and payment handling.



Qualifications:
* Minimum 7 years of hands-on accounts receivable experience, including
full-cycle billing, cash application and collections.
* Experience managing both B2B (commercial, on terms) and B2C (residential,
point-of-service) receivables, ideally in home services, construction, trades
or distribution.
* Working knowledge of construction-style billing: progress billing, retainage,
change orders, lien notices and waivers.
* Solid grasp of GAAP as it applies to A/R, revenue, customer deposits and bad
debt reserves; able to reconcile the A/R subledger to the general ledger
independently.
* Proficiency with QuickBooks and a field service platform (preferably
ServiceTitan); advanced Excel (pivot tables, lookups) and experience with AI.
* Professional, persistent collections style — comfortable on the phone with a
GC's A/P department and with a homeowner in the same hour.
* High accuracy, strong follow-through and the ability to handle daily volume
across multiple branches without supervision.



Preferred Qualifications:
* * Associate's or Bachelor's degree in accounting, finance or a related field;
equivalent experience considered.
* Multi-location or multi-state experience, including sales tax across
jurisdictions.
* Experience with customer billing portals (e.g., Textura, Procore, Ariba)
and consumer financing programs.
* Experience in a fast-growing, multi-branch company, with a track record of
tightening processes and reducing DSO.

Apply

https://jobs.gem.com/precision-door-service/am9icG9zdDp10-76VXndQybiCXwYbNO7