PAYMENT TEAM SPECIALIST

Description:

Schedule: Needing Open Availability (able to work nights and weekends) on a rotating schedule. Hours of operation are Monday-Saturday 8 AM-10 PM and Sunday 10 AM- 9 PM.

EXAMPLES OF WORK PERFORMED FOR PAYMENT TEAM SPECIALIST:

Assist customers in making over-the-phone payments.
Answering payment-related inquiries and addressing any payment related issues.
Process various types of payments including credit card payments ensuring accuracy and verifying that all transactions were done correctly.
File the daily invoices.
Call the finance company to verify information on customer accounts (balance due, account balance, available credit).
Provide customers with payment confirmation and receipts ensuring all information is accurately communicated.
Address customer concerns and resolve payment discrepancies.
Perform any other duties as directed by management.

Perks that come with the job as Payment Team Specialist:

Fun work environment!
Benefits Package: Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short and Long Term Disability and Employee Assistance Program
Paid Vacation
Employee Discounts 10%
Gym onsite

EMPLOYMENT STANDARDS FOR PAYMENT TEAM SPECIALIST: Ability to repetitively use arms, hands and fingers; basic mathematical skills required; attention to detail; ability to work in a fast-paced environment; ability to communicate effectively and positively with internal and external customers; and basic knowledge to operate computer and phone systems.

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion.

Heavy Work: Lifting up to 10 lbs occasionally.

Work Environment: Indoor climate controlled environment.

Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.

*Non Safety Sensitive*

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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