Accounts Receivable Manager

Date Posted	September 16, 2025
Industry	Accounts Receivable
Job Status	Full-time
Salary	Not Specified
Website	https://www.oofos.com/

Description:

Position Overview

Here at OOFOS, we live to make people feel better. We are the leading brand in a category we pioneered 13 years ago that is vastly growing - recovery footwear. We did this by launching proprietary foam technology that is scientifically proven to make people feel better in our footwear. This technology is OOfoam™.

We are seeking an experienced and detail-oriented Accounts Receivable Manager to join our Accounting team. The AR Manager is responsible for overseeing OOFOS’s billing, collections, and cash application processes to ensure accurate and timely recording of receivables. This role manages the AR team, develops and enforces policies and procedures, and partners with cross-functional teams to improve efficiency, minimize risk, and optimize cash flow.

Key Responsibilities:

• Manage day-to-day activities of the AR department including invoicing, issuing credit memos, monitoring aging and reserves.
• Assist in monitoring and enforcing department policies, procedures and controls while identifying inefficiencies and recommending solutions.
• Work with other departments to identify, research, understand and resolve chargebacks.
• Review weekly Credit Hold reports for Customer Service & Sales team.
• Coordinate with external collection agencies to recover outstanding balances and manage bad debt.
• Collaborate with insurance company to establish appropriate credit limits for customers.
• Responsible for review and maintenance of customer database.
• Work with staff in handling more complicated transactions and problems.
• Communicate with customers regarding overdue payments and negotiate payment plans when necessary.
• Manage the monthly AR close process including reconciliation of AR subledger to GL.
• Review monthly reports indicating new account activity and open credit limits.
• Hire, coach and develop a successful AR team.
• Manage information requests during audits.

Requirements:

• Minimum of 8 years of AR, collections and billing experience, with at least 3 years in a supervisory/managerial role.
• Chargeback experience especially with big box retailers.
• Experienced in leading a team and implementing process improvements.
• Bachelor’s Degree in Accounting or Business Administration or a related field.
• Strong business acumen as well as problem solving skills.
• Well organized, detailed oriented, able to multi-task in a fast-paced environment.
• High standards of ethics and respect for confidentiality.
• Ability to effectively manage time-sensitive, high visibility projects concurrently.
• Excellent written and verbal communication skills with ability to present to senior leadership
• Strong cross-functional collaboration skills and ability to influence without authority
• Proficient with Microsoft Office Suite, including Excel, experience with NetSuite is a plus, and familiarity with insurance and customer portals.
• Strong leadership and coaching skills, know how to build trust, inspire action, and manage accountability.

Leadership/Cultural Requirements:

• Cultural fit is crucial – Strong desire to make people feel better and live our brand ethos is a must.
• A “team first” attitude, collaborative mindset and openness to feedback is a must.
• Contribute to a positive, can-do attitude.
• Seek growth and learning opportunities. Self-motivated and self-directed individual.
• Maintain a high level of personal responsibility and ownership.

Job Type: Full Time – Exempt, Hybrid based in Braintree, MA.

If you think you’d be a good fit for our team, please tell us why in a brief cover letter along with your resume. This can be emailed to careers@oofos.com