Date Posted March 18, 2024
Industry Accounting
Job Status Full-time
Salary Not Specified


IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

The Accountant I will primarily manage electronic claim submission, reimbursements and denied claims from MediCal, Community Care Transitions, MediCal waiver program, Community Living Fund’s In-Home Operations waiver programs, HCBA waiver program (Home and Community Based Alternatives Waiver), MSSP (Multiple Senior Service Program) and other contract billing.

Essential Job Function(s)

Processing, Preparing, and Reconciliation:

  • Processing documents such as invoices and journal vouchers and issuing payments.
  • Processing employee reimbursement.
  • Preparing analysis of accounts and producing monthly report.
  • Reconciling processed work by verifying entries and comparing system reports to balances.
  • Reconciling related accounts receivable (“A/R”) accounts in the general ledger monthly.

Research and Review:

  • Researching and resolving claim denials/errors.
  • Reviewing and resolving claim submission errors.
  • Researching, documenting and making recommendations for improving policies, standards and procedures to improve billing and collection processes.


  • Ensuring accurate and timely monthly Medi-Cal, Medicare, MSSP, CLF, other health plan and city contract billings.
  • Producing City and County of San Francisco monthly invoices for timely submission on the Carbon System and maintaining reconciliations of billings to the general ledger.
  • Providing successful follow-up efforts for A/R including appeals process for denied claims.
  • Tracking and providing follow up of outstanding receivables.
  • Achieving and maintaining established collection goals.
  • Supporting other team members as necessary.
  • Addressing all other reasonably related projects as assigned.

Minimum Qualifications:

  • B.A./B.S. in Accounting
  • Excellent proficiency in Microsoft Excel (Lookups and Pivot tables)
  • Excellent attention-to-detail and deadline-driven orientation
  • Demonstrated ability to work independently and in a team environment
  • Excellent time management skills
  • Excellent interpersonal, oral and written communication skills
  • Skills:
  • Strong social skills
  • Verbal and written communication
  • General reasoning
  • Detail oriented
  • Good outward presence
  • Excellent organizational skills
  • Collaboration
  • Self-driven

Language(s) –if any:

  • Ability to speak and comprehend English as the primary language used in the workplace; ability to speak and/or comprehend other languages utilized by our staff is preferred.

Physical Requirements:

  • Utilize specific vision abilities for viewing work related processes and materials handling.
  • Talk or hear during face-to-face communications in a noisy office space.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Possess multi-limb and eye-hand coordination.
  • Sit at desk for prolonged periods of time while working on computers and phones.
  • May be required to move, lift, carry, push, pull, and place objects weighing more than or equal to 40 pounds without assistance.


  • Range: 

This position is slated to end December 30th, 2024.

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. 

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included. 

We encourage you to learn more about IOA by logging onto

IOA reserves the right to revise job descriptions or work hours as required


Institute on Aging is an Equal Opportunity Employer.